A: Samples are available at a certain price.
Sorry, there are no free samples, you can order samples online. Upon receipt of the sample payment, the sample will be issued to you immediately.
A: The express shipping cost depends on the quantity, weight, carton size and destination. Please place your order directly. We choose the best shipping method based on the destination.
A: This limited warranty covers defects in materials and workmanship of the product.
1. This limited warranty does not cover any damage caused by any changes, modifications, incorrect or unreasonable use or maintenance, misuse, abuse, accident, negligence, exposure to excessive moisture, fire, improper packaging and transportation , Degradation or malfunction (such claims must be submitted to the carrier), lightning, surges or other natural acts.
2. This limited warranty does not cover any damage, degradation or malfunction caused by the installation or removal of the product from any installation, unauthorized tampering with the product, repairs attempted by anyone unauthorized by YOTOON or any other Form of damage. Reasons not directly related to product material and / or workmanship defects.
3. This limited warranty does not include cartons, cables or accessories used with the product.
A: YOTOON will at its sole discretion choose to provide one of the following three remedies to consider that the appropriate claims are met within this limited warranty:
1. Choose to repair or promote the repair of any defective parts within a reasonable time, without charging any fees and labor for necessary parts to complete the repair and restore the product to normal working conditions.
2. Replace the product with a direct replacement product or a similar product that YOTOON believes has essentially the same functionality as the original product.
3. The original purchase price will be refunded according to the age of the product according to the time for remedy under this limited warranty.
1. If the product needs to be returned for repair, you must have a purchase record issued by the YOTOON sales department. Please keep track of your order records by email or we can find them.
2. The repaired product will be returned by ordinary mail. Other shipping requirements or instructions will be borne by the customer.
3. Warranty covers repair or replacement, update and test. Returns and repairs not covered by the warranty period or during the warranty period shall be charged for repairs.
4. YOTOON reserves any right to change the terms without notice. Please contact our sales department for more information.
A: Yes, your company logo can be customized on the packaging and APP. We can print your logo, company name, etc. in your product by screen printing according to your artwork design. The minimum number of each screen printing is 2K units. You can email us artwork in JPG, TIF, AI, EPS, TIFF or CorelDraw format.